Thought Piece On Designing A TOM That Is Fit For Purpose & Universally Understood
If the purpose of a Target Operating Model (TOM) is to enable an organisation to travel from the current state to an envisaged future state, and as effectively, efficiently and smoothly as possible – then it makes sense that the TOM should be ‘built to be used’. In other words, producing a TOM that is fit-for-purpose, accessible, user-friendly and universally understood by everyone. Otherwise, what’s the point?
Throughout this article, I will attempt to layout the ‘secret sauce’ formula that my team and I use to help our clients visualise, design, build and implement their own next-generation TOM’s.
The ‘Next Generation TOM’ approach described in this article touches on the ingredients required to produce a TOM that is truly capable of connecting corporate vision and strategy to the daily running of the business – and whilst people and teams navigate major change.
Thought Piece Contents:
- The Value Of Meaning
- Business Model Or Operating Model?
- What Is A Hi-Level TOM & What Does It Do?
- The Value Of Vision-led TOM Design
- Vision-led TOM Design
- TOM Design, The Importance Of Meaningful ‘Outcomes’
- TOM Design, Visualising What Going Digital Looks & Feels Like
- Decision Value Chain – Modelling The TOM Operational Reality
- The Value Of Strategic Narrative
- TOM Governance & Connecting Strategic Intent To Delivery
- Using Visual Thinking For TOM Design & Build
- Using Common Terms Of Reference, Definitions & Language
- Final Thoughts